Communications with Job Seekers via Email and SMS - needs editing

Email or SMS can be sent to the job seeker in their profile. The email address or mobile number will be pre-set if this data is included in the job seekers personal data. However, can be added or changed when using the communications function.


Email


  1. An email can be sent by selecting 'Email' tab in the job seekers profile.

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  2.  Then click on the add icon '+'.
    • Complete the necessary fields. Fields with an asterisk (*) is mandatory.

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  3.  Then select 'Create Email' when complete and the email will be sent.


SMS

  1. Sending a SMS follows a similar process. Select 'SMS' in the candidate’s profile

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  2. Then select '+'.

    • Complete the necessary fields. Fields with an asterisk (*) is mandatory.

      The character count on the bottom left will indicate the number of characters used based on the set limits. The first number indicates the number of characters in the message and the second number indicates the number of SMS used.

      Note: If the character count exceeds the limit, the counter will turn orange and ask the user to reduce the characters.  

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  3. Select 'Create Short Message' when complete and the message will be sent.

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