We’ve recently rolled out an update to the Job Ready software, including some additional modules that have introduced changes to how user permissions are configured. As a result, some users may find they no longer have access to certain functions within Job Ready.
If your users are experiencing this, it can be easily resolved by organisation admins by adjusting the role configurations.
Steps to Restore Access:
Navigate to User Roles Settings
- Log into Job Ready as an admin.
- Go to Admin Settings.
- Select Users & Roles.
Edit the Relevant Role
- Under Roles, locate and select the role experiencing the permission issues.
- Click on Edit Role.
Toggle the Necessary Permissions
- Locate the Module permissions.
- Ensure the correct permissions are toggled for the modules and features your users need access to.
Save Changes
- Once adjustments have been made, be sure to save the changes to apply the new configurations.
Why is This Happening?
This issue arises from configuration changes introduced in the recent update, specifically related to the new Job Ready modules. The permissions for some features may not have been automatically enabled for existing roles, so it’s essential to review and update them where necessary.
If you have any questions or encounter further issues, please don’t hesitate to reach out to our support team.