About Multifactor Authentication for Job Ready Users

For Job Ready clients not using our Single Sign-On (SSO) solution, we have implemented Multifactor Authentication for users. This article will detail how Multifactor Authentication works in Job Ready.


TABLE OF CONTENTS


How to Enable Multifactor Authentication

Multifactor Authentication is enabled at a User level. To enable:

  1. Go to your User Profile by clicking the Profile button at the top of the sidebar.
  2. Under the Profile Panel, click on Enable MFA.
  3. You will be redirected to a new page with a QR Code. Scan this QR Code with your preferred Authenticator. Alternatively, enter the manual code underneath the QR Code into your app. Compatible apps include Google Authenticator and Authy.
  4. Your Authenticator App will provide you with a one-time password (OTP). Enter the OTP into the Multi-factor authentication OTP field, then click Confirm and Enable MFA

You're done! Multifactor Authentication has now been enabled for your user account.


Admin Users of Job Ready, including Job Ready staff members, can not enable Multifactor Authentication on a user's behalf. 


If the Enable MFA option is not available on your Profile, contact your Job Ready Administrator. Job Ready Administrators should contact the Job Ready Support Team if this option is unavailable.

How Multifactor Authentication works

When Multifactor Authentication is enabled, users will be prompted to enter a Multifactor Authentication OTP whenever they sign in with an email address and password. Enter the code generated by your preferred authenticator app into the field provided, then click Login


OTPs are only required when signing into Job Ready with an email address and password. You will not be prompted for an OTP when signing in to Job Ready with Single Sign-On.



User Logs

Logs are available for all login attempts with Multifactor Authentication. You can find these logs under Account Activity on all User Profiles with Multifactor Authentication enabled.


Disabling Multifactor Authentication

You can disable Multifactor Authentication at any time from your User Profile.

  1. Go to your User Profile by clicking the Profile button in the top of the sidebar.
  2. Click on Disable MFA under the Profile Panel. 

You will no longer be prompted for an OTP on log-in. You can re-enable Multifactor Authentication at any time by clicking Enable WFA from your profile.


Administrators can disable Multifactor Authentication on a User's behalf if a User chooses to stop using MFA or loses their authentication device.

Thank you for reading! For any further questions about Multifactor Authentication in Job Ready, please contact Job Ready Support. 

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