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Job Ready User Guides
Wage Subsidies
Wage Subsidies: Configuring the Wage Subsidy BDF's
Wage Subsidies: Configuring Users and Managers
Wage Subsidies: Configuration of Expense Types, Agreements, Payment Schedules and Invoice Templates
Wage Subsidies: Configuring Eligibility Questionnaires and Smart Forms
Wage Subsidies: Adding a Wage Subsidy Request
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Finance
Change the finance status of an expense
Remove / edit a supplier
Cancel or edit an expense
Access your supplier list page
Approve an expense or supplier purchase order
View all (24)
Quest Forms
Add Job Match attributes to a Smart Form
Email a Quest / Smart form
Email a Quest or smart form to a jobseeker
Submit a smart form
Download a completed Quest form
View all (18)
Verification Forms
How to follow up an expense
Create a verification form template
Download a verification form from the files library
Add wage and hours worked totals to your Verification form
Upload a verification form template in Admin settings
View all (8)
Reports
Alerts Index Report
Management Reports and General Filters
Security Webinar 10.2020
Export Permissions and Logs
Site Level Restrictions
Programme Level Security
Virus Scanning
IP Restrictions
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DES 2018
Reporting
Job Ready for DES Webinar Series: Recordings
Job Ready for DES Webinar Series: Q&As
ESS Web Data
User Management
Full list of user permissions
What's on offer at Job Ready: Transition to Work
What's on offer at Job Ready: ParentsNext
How to set up Single Sign On (SSO) in Job Ready
Letter Heads upload and use
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Claims, Trackers and Schedules
Set wage history verification sources in admin settings
Create a wage history record - DES
Track your wage histories - DES
Adjusting a Claims Date
Why a placement may not show on the Outcome Tracker
View all (11)
Job Seeker Support
Creating a New Job Seeker
Create, edit and delete Job Match Attributes
Merging Job Seekers
Navigation of Jobseeker and Employer Profile
Editing and Managing a Job Seeker Profile
View all (11)
Administration Features
Administration Settings Overview
Users
Upload a verification form template in Admin settings
Emailing Quest Forms
PDF Forms Merger
View all (23)
General Knowledge and Overview
Outcomes: 13/26/52 Week Outcomes and Education Outcomes
Outcomes: 4 Week Outcomes
Outcomes: Period of Service Start Date
How to communicate with us - the secure way.
Job Readiness Tags
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Account Management
The Traffic Light System
How to Lock and Unlock a User
How to Reset a Password
Adding New User Accounts
How to Edit User Information
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Bulk Data Facility Documentation
BDF User Guide (DES)
Fact Sheet: Transition to Work Education Placements and Outcomes
How to Download a BDF
Creating a Subscription for Provider Tags in Job Ready
BDF Sub Reference Table
View all (7)
Getting Started
User guide for Case Manager
User guide for Administrator
Job Seeker Portal
Upload job seeker portal privacy documents
Configure job seeker terms and conditions
Set the job seeker portal invitation email / sms
Set the job seeker portal welcome message
Set Job seeker portal query types
View all (17)
Tips & Tricks
Submitting a Job Ready Product Idea
How to delete an attachment on a note
Esher House Integration
Job Ready & Esher House Integration - User Guide
CCU Kanban
The CCU Kanban Board
Alerts
Custom Alerts Dashboard Overview
Wage Histories
Understanding Basic Benefit Rates and Tracking Methods for Workforce Australia Placements
Understanding Wage History Requirements and Adding Wage Histories to Workforce Australia Placement Records
Job Ready in Practice
Job Ready in Practice: Onboarding Participants
Reminders
Reminder Schedule
Setting Reminders in Job Seeker Profiles
Upcoming User Roles and Permissions Changes
Upcoming User Roles and Permissions Changes: Finance and Site Manager
Upcoming Changes to User Roles and Permissions
Voucher Expenses
Process: Voucher Expense Workflow
Configuration: Voucher Expenses