Understanding Basic Benefit Rates and Tracking Methods for Workforce Australia Placements

Workforce Australia provides support for Job Seekers through various benefit rates and tracking methods. In this article, we will delve into the concept of Basic Benefit Rates and the different tracking methods used to measure a Job Seeker's progress towards a full or partial outcome. It is essential for administrators and users with the relevant permissions to understand how to configure and manage these rates effectively.


Basic Benefit Rates Explained

Basic Benefit Rates are crucial components used in determining the progress of Job Seekers enrolled in placements under Workforce Australia. These rates are represented as percentages and thresholds, which play a vital role in evaluating a Job Seeker's performance and progress towards an outcome on a fortnightly basis.


How Basic Benefit Rates Work

Job Seekers are assessed against these Basic Benefit Rates to determine their progress toward achieving a full or partial outcome during each fortnightly period. The rates are designed by the department and cannot be altered by administrators or users.


Configuring Basic Benefit Rates

Configuring Basic Benefit Rates requires administrative permissions and the user permission labelled "Can manage basic benefit rates." While the percentages themselves cannot be changed, the dollar amounts necessary to reach these percentages can be configured, provided the relevant permissions are enabled.


Custom Basic Benefit rates can be added by pressing the '+' button in this index.

Pressing this button will display a blank modal that admins can fill to suit their organisation requirements.

Tracking Methods

Workforce Australia employs various tracking methods to monitor Job Seekers' progress based on their activities during the placement. These tracking methods are as follows:


1. JEHR PCW - Tracking by Hours for Partial Capacity for Work

JEHR PCW (Job Seeker's Employment Hours Result - Partial Capacity for Work) tracks the number of hours a Job Seeker is capable of working due to partial capacity. This tracking method relies on the users Benchmark hours to calculate full/partial outcomes.


2. JEHR - Calculated by Your Hours Worked

JEHR (Job Seeker's Employment Hours Result) calculates the outcome based on the total number of hours a Job Seeker has worked during the fortnightly period. The Job Seeker's progress is measured by comparing their actual worked hours to the target hours derived from the Job Seekers Benchmark hours.


3. JRRR - Calculates by Rate Reduction

JRRR (Job Seeker's Rate Reduction Results) measures a Job Seeker's progress by calculating the rate reduction achieved during the fortnightly period. The Basic Benefit Rates set the target for the rate reduction, and the actual reduction is calculated based on the Job Seeker's activities.


4. Voluntary Hours - Tracking Hours Worked

This method tracks the number of voluntary hours a Job Seeker contributes during the placement. The Basic Benefit Rates help in assessing the progress towards the expected number of voluntary hours set for the fortnightly period.



Understanding Basic Benefit Rates and the various tracking methods is essential for efficiently managing Workforce Australia placements. These rates provide a framework for evaluating Job Seeker progress, while the tracking methods help in monitoring their activities and achievements during each fortnightly period. By ensuring the accurate configuration and administration of Basic Benefit Rates, administrators and users can effectively meet outcome requirements.

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